Before you return
Contact support before sending any item back so we can confirm the correct returns route and reference.
Condition
Returned products should be unused, unfitted, and in original packaging unless the item is faulty.
Installed products
Products that have been installed, altered, or damaged during fitting may not be suitable for standard return.
Faults
If you believe an item is faulty, include photos, order number, and a description of the issue so the team can review it quickly.